Refund / Exchange Policy

Exchange Policy:

If the delivered product received, was not as described on website or in damaged condition, then it must be intimated with us at our WhatsApp.

This is applicable when:

• Reported within 24 hours from the time of shipment receiving.
• A proof is provided in the form of unpacking videos / images of the reported product.

Once the complaint is registered and communicated with the courier services, the product will be lifted and dispatched within 15 working days.

Please note that if the ordered product is not available, then other options will be provided to select from.

The product must be returned in the same condition and original packing.
*Refund is not applicable.

Refund Policy:

• No return / refund will be applicable, if you receive the same product as seen on website in perfect condition, (change of mind is not applicable).

• Promotional & discounted products will not be refundable.